Waterloo · Kitchener · Kawartha Lakes — flooring & staircase specialists

tricityflooringstairs@gmail.com (519) 721-2924
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Bright entryway with a finished oak hardwood floor leading to an oak staircase

Kitchener

Stairs and floors for Kitchener homes.

Alexander works out of the Kitchener office, covering the city, Elmira and the surrounding townships. The person who measures your staircase is the person who builds it.

Call (519) 721-2924 Get my free quote

Senior discount — just mention it when you call.

Waterloo Region office

704 Robert Ferrie Dr,
Kitchener, ON N2R 0B2

Covering

Kitchener · Elmira · Surrounding townships

Direct line

(519) 721-2924

What the work looks like here

Kitchener is not the same job as everywhere else.

01

Subdivision stairs were built to be covered

Much of the region went up as post-2000 subdivision building, where the staircase was framed in plain stringers and carpeted before the keys changed hands. Those recap in hardwood over the existing structure, with no rebuild and no drywall work, and it tends to be the single change that most alters how the house feels.

02

The stairs and the floor get decided together

In most houses here the staircase stands in the middle of an open main floor, in full view of the rooms around it. That makes the stair colour part of the flooring decision rather than something to sort out afterwards, and an existing staircase can be recoloured to match almost any floor you choose.

03

You are living in the house while it happens

These are lived-in family homes, not empty builds. Work runs room by room, with dust control, a walkable route through the house and the site tidied at the end of every day so the place stays usable overnight.

What Alexander does in Kitchener

Staircase installation

Treads, risers, railings and finishing details aligned to the rest of the home. It is the detail guests notice first.

  • Full staircase rebuilds & recaps
  • Hardwood treads over existing stairs
  • Railings, spindles & posts

Floor installation

Hardwearing surfaces fitted cleanly for living spaces, kitchens, bedrooms, entries and basements.

  • Hardwood, laminate & vinyl plank
  • Any flooring type except tile
  • Subfloor prep, levelling & finishing

Staircase refinishing & recolouring

An existing staircase sanded back and brought up new again, in the same tone or a custom colour you choose.

  • Full sand-and-refinish, or a fresh recoat
  • Matched to a custom colour you pick
  • Tread repairs and squeak fixes

Photographs of finished staircases and floors are on the main gallery. They are not sorted by town, so nothing there is labelled as a Kitchener job unless it is.

Quality Business Awards badge — Tricity, Kitchener

Quality Business Awards

#1 Best Rated, Kitchener — 2023 & 2024

Awarded in this city, for work done in it.

Homeowner reviews

People who let Alexander into their homes.

★★★★★

“I'd like to leave a review and a heartfelt recommendation for TriCity Flooring and Stairs. Alexander is a true professional! He repaired two of our staircases and installed laminate flooring in the basement, and we were extremely pleased with his work. Everything was completed with quality, on time, and with great attention to detail. Each stage was discussed clearly in advance, with no unexpected surprises. If you're looking for a reliable, detail-oriented specialist, Alexander is the best choice. We recommend him wholeheartedly!”

Mara T.

Google review · 2026

★★★★★

“Alexander does very good work with flooring and stairs. He has excellent attention to detail. Very happy with his work.”

Robin Baillie

Google review · 2026

★★★★★

“Alexander did an excellent job with our laminate flooring installation. The first time he came by our home, we were impressed with his knowledge and professionalism. He was able to make recommendations on flooring and where to purchase from. He was efficient and got the job done within the time promised, kept his work area neat and tidy, and never left any messes behind. What's more, he helped us stay on budget! We would highly recommend Alexander from Tricity to anyone.”

Tisha K

Google review · 2025

See more reviews →

Asked in Kitchener

Answers before you book.

Do you recap stairs, or does the whole staircase come out?

Recapping is usually enough. Hardwood treads and risers go over the existing structure, with new railings, spindles and posts if you want them, which is faster and cheaper than a rebuild and leaves the surrounding drywall alone. A full rebuild is for when the structure itself is wrong, and Alexander will tell you plainly which one your stairs need.

Can you work around us while we are living in the house?

Yes, that is the normal case here. Work is staged room by room so you keep a path through the house, dust control goes up before sanding starts, and the site is tidied at the end of every day. The timeline in your quote assumes the house is occupied.

Do you cover Cambridge and Elmira as well as Kitchener-Waterloo?

Yes, along with the townships around them, all from the Kitchener office. If you are just outside that ring, call and ask before assuming the answer is no.

General questions about quotes and timelines →

Get in touch

Start with a clear, free quote.

Tell Alexander which staircase, room or surface you are planning and where in Kitchener you are. He will arrange the visit, measure, and put a written quote in your hands. Seniors, say so when you call and he will work a discount into the price.

Call for a free quote (519) 721-2924

Waterloo Region office

704 Robert Ferrie Dr,
Kitchener, ON N2R 0B2

Somewhere else in the service area? Waterloo, Cambridge or Kawartha Lakes.

Request your project quote

A few details are all we need to get started.

Tricity Flooring and Stairs uses these details only to prepare and follow up on your quote. How we handle your information.

Alexander reads every request himself and calls you back within one business day.

Prefer to talk it through? Call (519) 721-2924.