Service 01
Staircase installation
Treads, risers, railings and finishing details aligned to the rest of the home. It is the detail guests notice first.
- Full staircase rebuilds & recaps
- Hardwood treads over existing stairs
- Railings, spindles & posts
20+ years on the tools
Building stairs and floors since 2005
Residential specialists
Living areas, basements & stairs
Clear written quotes
Materials & labour itemized
Clean job sites
Dust control & daily tidy-up
Our services
From a single staircase to whole-home flooring, every project gets the same careful prep, precise cuts and tidy finish.
Materials we install
Solid treads, modern railings and spindles matched to your flooring.
Oak, maple and hickory for warmth that lasts decades and wears beautifully underfoot.
Scratch-resistant and budget-smart for busy family rooms and hallways.
Waterproof confidence for kitchens, basements, baths and mudrooms.
Local reputation
Alexander has been building staircases and laying floors in Canada since 2005, and that work now carries the Tricity Windows and Doors name: honest quotes, tidy job sites, and craftsmanship he is happy to put his own name on.
One accountable craftsman
Alexander quotes your project and installs it himself.
Trusted and affordable
Practical product recommendations that respect your budget.
Satisfaction first
Every project is walked with you before it is called finished.
Quality Business Awards
#1 Best Rated, Kitchener — 2023 & 2024
How it works
01
Tell us the rooms, stairs or surfaces you are planning. We measure and listen first.
02
Materials, labour and timeline itemized, with no surprises when the invoice arrives.
03
Careful prep, precise installation and a job site tidied at the end of every day.
04
We inspect every detail together, and the job is not done until you are satisfied.
Recent work
Real projects completed across Waterloo Region and the Kawartha Lakes. Tap any photo to see it full screen.
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Homeowner reviews
★★★★★
“I'd like to leave a review and a heartfelt recommendation for TriCity Flooring and Stairs. Alexander is a true professional! He repaired two of our staircases and installed laminate flooring in the basement, and we were extremely pleased with his work. Everything was completed with quality, on time, and with great attention to detail. Each stage was discussed clearly in advance, with no unexpected surprises. If you're looking for a reliable, detail-oriented specialist, Alexander is the best choice. We recommend him wholeheartedly!”
Mara T.
Google review · 2026
★★★★★
“Alexander does very good work with flooring and stairs. He has excellent attention to detail. Very happy with his work.”
Robin Baillie
Google review · 2026
Recommends on Facebook
“We are absolutely so impressed with our finished project! Alex was incredible first & foremost. He respected our home, space and privacy. He was very professional, kind and knowledgeable. He was extremely efficient, talented & very hard working. His communication & transparency was amazing. We will be recommending him & the company to anyone & everyone. We simply couldn't say enough about our experience & final outcome. It has exceeded our expectations. This company is very lucky to have Alex as such an asset to their team!”
Jessie Jamieson
Facebook · May 2019
Recommends on Facebook
“Not only did they deliver on time, but they also exceeded my expectations in terms of the final result. The staircase is not just a functional element; it's a work of art that enhances the overall aesthetics of my home. I have received numerous compliments from friends and family, all of whom were impressed by the quality and design.”
Zeev Groyer
Facebook · November 2023
Client · Email
“We are extremely pleased with our floors and stairs. Alex is certainly an expert in his field. He is meticulous and a perfectionist.”
Brenda Hoyt
Verified customer
★★★★★
“Alexander did an excellent job with our laminate flooring installation. The first time he came by our home, we were impressed with his knowledge and professionalism. He was able to make recommendations on flooring and where to purchase from. He was efficient and got the job done within the time promised, kept his work area neat and tidy, and never left any messes behind. What's more, he helped us stay on budget! We would highly recommend Alexander from Tricity to anyone.”
Tisha K
Google review · 2025
Client · Email
“We are thrilled with the new stairs that Alex was able to provide us. We would thoroughly recommend Alex to anyone. He was punctual, courteous and efficient. He took pride in his work and it shows. He completed our project within the timeline he had set. Thank you Alex for an excellent job.”
Doug & Bev
Verified customer
Recommends on Facebook
“TriCity Flooring is exceptional! Their expertise and craftsmanship on my flooring and stairs project were outstanding. They transformed my space beautifully, and I highly recommend their services.”
Igor Epshtein
Facebook · November 2023
Recommends on Facebook
“The attention to detail, precision, and commitment to timelines were truly impressive. I couldn't be happier with the end result, and I highly recommend this business!”
Homeowner
Facebook · November 2023
Client · Facebook message
“I just wanted to thank you and Alex for the beautiful job on the stairs and rooms!! It looks so amazing!! You guys are wonderful. I will recommend you to everyone. Thanks again.”
Chris B.
Verified customer
Recommends on Facebook
“Great quality and service. We would recommend them to anyone looking for flooring work. Alex was awesome!”
Peter Hohendorn
Facebook · February 2019
20+
Years of experience
2
Service regions
100%
Satisfaction goal
Free
In-home quotes
Common questions
The things homeowners ask us most about quotes, timelines, materials and what installation day looks like.
Get in touch
Tell us which staircase, room or surface you are planning. Alexander will arrange a visit, take measurements and put a written quote in your hands. Seniors, say so when you call and he will work a discount into the price. Calling is fastest.
Call for a free quote (519) 721-2924 tricityflooringstairs@gmail.comTricity Windows and Doors: info@tricitywindowsanddoors.com
Waterloo Region office
704 Robert Ferrie Dr,
Kitchener, ON N2R 0B2
Kawartha Lakes office
28 Juniper Crescent,
Coboconk, ON K0M 1K0
Area pages: Kitchener · Waterloo · Cambridge · Kawartha Lakes
A few details are all we need to get started.